Privacy Policy
Keeping Independence Together (KIT) is dedicated to supporting those with Duchenne Muscular Dystrophy (DMD) in the Dorset area by providing essential resources and financial assistance.
To help us achieve our mission, we may collect and process your personal data. This helps us understand our supporters better, strengthens our decision-making processes, and ensures cost-effective administration of donations and support.
KIT adheres to the requirements of the General Data Protection Regulation 2018 (GDPR) and respects any personal data you share with us. We aim to be clear about when we collect your data and will not do anything with it you wouldn’t reasonably expect. Please read this policy carefully to understand how we collect, use, and store your information.
Privacy Policy & Cookie Policy
Contacting Us
This privacy policy outlines how KIT processes and stores personal information related to our supporters and volunteers.
KIT is a data controller in respect of your personal data. If you have any questions about this policy or the ways in which we may process your personal data, please contact us:
Email: info@help-kit.co.uk
What Personal Information Do We Collect and How?
Personal information is data that can be used to identify you or tell us about you. We only collect what we consider necessary, which may include:
- Your name
- Your contact details
- Donations you make to us
- Enquiries, feedback, and complaints
- Logs of communications we’ve sent you and you’ve sent us
- Your communication preferences
- Your PayPal email address (if you’ve donated)
- Data collected from website usage through cookies (see our Cookie Policy).
Sensitive Data: We do not collect any sensitive information from you.
How Do We Collect Personal Information?
We collect personal information directly from you when you:
- Sign up to our website
- Sign up for communications
- Engage with our website
- Make an enquiry or complaint
- Email us
We may collect personal data indirectly from you via:
- Third-party fundraising platforms (e.g., JustGiving)
- Organizations that support your fundraising events (e.g., running and cycling events)
- Observing your use of our website, such as pages visited and activities of interest
Ensuring the Accuracy of Your Information
We aim to ensure that all information we hold about you is accurate and, where necessary, kept up to date. If any of the information we hold about you is inaccurate and you advise us, or we become otherwise aware, we will ensure it is amended and updated without delay. You can contact us via email: info@help-kit.co.uk
Why Do We Collect and How Do We Use Your Data?
As a data controller, KIT takes its responsibilities under GDPR very seriously. Our lawful bases for processing your data are as follows:
- Legitimate Interest: For purposes like improving our services and managing donations.
- Consent: For marketing and feedback communications.
- Legal Obligation: For compliance with legal requirements.
- Contract: To fulfill orders and manage donations.
Legitimate Interest: We process data to manage donations, acknowledge donations, handle feedback and complaints, support fundraising activities, and analyze data to understand support better.
Consent: We obtain your consent to communicate with you for marketing purposes via email, telephone, and text.
Legal Obligation: We process data to comply with legal requirements, such as financial transactions and records of interactions.
Contract: We process data to fulfill agreements, such as servicing donations and direct debits.
Information Sharing and Disclosure
We do not supply your personal data to any third party without your consent, except for the following reasons:
- Law Enforcement: Disclosure as required by law enforcement or regulatory bodies.
- Third Parties: Trusted partners that help in our charitable activities, like Google Analytics.
Under 16s: If you are under 16, please ensure you have parental or guardian permission before providing personal information.
Cookie Policy
Our Website: To make full use of our website, you need to accept cookies. Without cookies, some features may not work.
Security: Our website is hosted on a secure server, and information you send is encrypted using SSL technology.
Third-Party Links: Our website may contain links to third-party websites. We advise you to read and understand their privacy policies as we do not control their privacy practices.
Your Rights
You have the right to:
- Request a copy of the information we hold about you.
- Update or amend the information if it is wrong.
- Change your communication preferences or withdraw consent.
- Ask us to remove your personal information from our records.
- Object to the processing of your information for marketing purposes.
- Raise a concern or complaint about the use of your information.
For more information or to exercise these rights, contact us at: info@help-kit.co.uk
If you have concerns or complaints that cannot be resolved with us, you can contact the Information Commissioner.
By being transparent and clear, we hope to maintain your trust and ensure your privacy is protected. Thank you for supporting KIT.
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